Privacy Policy

A legal disclaimer

Roma London (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, romalondonsneakers.co.uk, or interact with us online.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number
Order Details: Shipping address, billing information, product preferences
Technical Data: IP address, browser type, device information, cookies
Marketing Preferences: Newsletter sign-ups, campaign interactions

2. How We Use Your Information

We use your personal data to:

Process orders and deliver products
Respond to enquiries and provide customer support
Send marketing communications (with your consent)
Improve website performance and user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

Trusted third-party service providers (e.g., payment processors, couriers)
Marketing platforms (e.g., email services like Mailchimp or Klaviyo)
Legal authorities if required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences via your browser settings.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: info@romalondonsneakers.co.uk

6. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact info@romalondonsneakers.co.uk